Privacy Policy

Effective Date: 21 August 2025

Welcome to Mathset Go (Learners app) and Mathset (Teachers app). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our apps and related services (collectively, the “Services”).

Scope. This single page covers both apps. Where something applies to only one app, we label it clearly.

At a glance

Learners App Policy Teachers App Policy Legal Bases & Rights Security Data Retention Children’s Privacy Changes to this Policy Contact Us

Mathset Go (Learners App) Grades 8–12

Covers learners’ accounts, assessments, results and progress features.

Information We Collect

Account & Profile: name, surname, grade, class, and email (used as the account identifier).
Assessment Data: test ID, scores and totals, skipped questions, timestamps, time taken, topic-level marks (e.g., Algebra, Geometry), cognitive-level marks (where available), and test type.
Connections: the teacher(s) linked to your account and approval status.
Device & Usage: app interaction data and crash/diagnostics via our service providers (e.g., Google Firebase).

How We Use Information

Provide the Service: enable login, deliver tests, show results and progress visuals.
Teacher Visibility: allow connected teacher(s) to view your results to support learning.
Improve the App: monitor performance, fix bugs, develop new features and analytics.
Safety & Compliance: prevent misuse and comply with legal obligations.

Sharing & Disclosure

With connected teacher(s) and authorized school staff to support teaching and learning.
With service providers that host or process data on our behalf (e.g., Firebase). They are bound by confidentiality and security obligations.
No selling of personal data. We do not rent or trade your information.
Legal requirements or to protect rights, safety, and security.

Children’s Privacy

This app is intended for learners in Grades 8–12. Where required, a parent/guardian or the school should consent to a learner’s use. Parents/guardians may request access or deletion of a learner’s data via the contact details below.

Mathset (Teachers App)

Covers teachers’ accounts, class management, and assessment creation features.

Information We Collect

Account & Profile: name, surname, school, and email (used as the account identifier).
Teaching Data: classes, connected learners, tests created, and related performance statistics.
Device & Usage: app diagnostics and interaction data via our service providers (e.g., Firebase).

How We Use Information

Provide the Service: enable login, test creation, learner monitoring, and analytics.
Collaboration: connect teachers and learners within the same school context.
Improve the App: ensure reliability, enhance features, and develop educational insights.
Safety & Compliance: prevent misuse and comply with legal obligations.

Sharing & Disclosure

With connected learners and authorized school staff as required for learning activities.
With service providers that host or process data on our behalf (e.g., Firebase). No selling of personal data.
Legal requirements or to protect rights, safety, and security.

Security

We use appropriate technical and organizational measures to protect information, including secure hosting (e.g., Google Firebase), access controls, and encrypted transport (HTTPS). No method of storage or transmission is 100% secure, but we continually work to safeguard your data.

Additional security notes

Role-based access for teachers and learners.
Limited access to production data by authorized personnel only.
Routine monitoring and logging for reliability and abuse prevention.

Data Retention

We keep personal data only as long as necessary to provide the Services and for legitimate educational or legal purposes. When accounts are deleted or become inactive for an extended period, we will delete or de-identify data within a reasonable time, subject to legal or school policy requirements.

Legal Bases & Rights

This section summarizes key privacy frameworks that may apply, including South Africa’s POPIA and, where relevant, the GDPR.

Legal bases: consent (where required), contract (to provide the Services), legitimate interests (to improve and secure the apps), and legal obligations.
Your rights: where applicable, you may request access, correction, deletion, restriction, objection to certain processing, and data portability.
How to exercise rights: contact us using the details below. We may ask for verification to protect your account.

International transfers: If data is processed outside your country, we rely on appropriate safeguards (e.g., contractual protections) to protect your information.

Your Choices

Access & Update: you can update certain profile information in the app or by contacting us.
Account Deletion: learners may request deletion via their teacher or by contacting us; teachers can request deletion directly. We will act within a reasonable period, subject to legal retention requirements.
Cookies/Tracking: our mobile apps generally do not use browser cookies; however, analytics and diagnostics SDKs may collect usage information as described above.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify users in the app or by other appropriate means. The “Effective Date” will reflect the latest version.

Contact Us

If you have questions or requests about privacy, data, or this policy, please contact us:

Email: Mathsetza@gmail.com
Responsible party (operator): Mathset (South Africa)